Autoevaluaciones centrales y satisfacción laboral durante el ingreso en una organización: análisis del papel mediador de la proactividad de los nuevos empleados
DOI:
https://doi.org/10.21615/cesp.7321Palabras clave:
Autoevaluaciones centrales, proactividad de los recién llegados, satisfacción laboral, socialización en la empresa, mediaciónResumen
Basado en la taxonomía de la proactividad de Ashford y Black, este estudio examina el papel mediador de la conducta proactiva en la socialización individual en la relación entre el rasgo de las autoevaluaciones centrales (CSE) y la satisfacción laboral de los nuevos empleados. Para ello, se utilizó un diseño predictivo con dos fases distintas de recolección de datos, con una muestra de 151 nuevos empleados durante su primer proceso de acogida organizacional. Los resultados mostraron que las autoevaluaciones centrales del self son un predictor válido y significativo de la satisfacción laboral de los nuevos empleados, evaluada cinco meses después de su incorporación a la organización. El análisis de mediación posterior mostró que esta relación estaba mediada por conductas proactivas de adoptar una perspectiva positiva y de socializar en general. Estos resultados proporcionan implicaciones teóricas y prácticas relevantes en relación con los mecanismos psicológicos que subyacen a la relación entre las evaluaciones centrales y la satisfacción laboral, especialmente en lo que respecta al papel mediador de la proactividad de los nuevos empleados. A continuación, se presentan las implicaciones para la investigación y se discuten los aspectos prácticos en cuanto a la promoción de la proactividad de los nuevos empleados y la satisfacción laboral durante la socialización en la empresa.
Descargas
Referencias bibliográficas
Allen, T. D., Eby, L. T., Chao, G. T., & Bauer, T. N. (2017). Taking stock of two relational aspects of organizational life: Tracing the history and shaping the future of socialization and mentoring research. Journal of Applied Psychology, 102(3), 324–337. https://doi.org/10.1037/apl0000086
Ashford, S. J., & Black, J. S. (1996). Proactivity during organizational entry: The role of desire for control. Journal of Applied Psychology, 81(2), 199–214. https://doi.org/10.1037/0021-9010.81.2.199
Ashford, S. J., Blatt, R., & VandeWalle, D. (2003). Reflections on the Looking Glass: A Review of Research on Feedback-Seeking Behavior in Organizations. Journal of Management, 29(6), 773–799. https://doi.org/10.1016/S0149-2063(03)00079-5
Ashford, S. J., De Stobbeleir, K., & Nujella, M. (2016). To seek or not to seek: Is that the only question? Recent developments in feedback-seeking literature. Annual Review of Organizational Psychology and Organizational Behavior, 3(1), 213-239. https://doi.org/10.1146/annurev-orgpsych-041015-062314
Batistič, S., & Kaše, R. (2022). Emergence and persistence of work relationships in early socialization: Contrasting interpersonal and organizational perspectives. European Journal of Work and Organizational Psychology, 31(6), 894–907. https://doi.org/10.1080/1359432X.2022.2050220
Bauer, T. N., Bodner, T., Erdogan, B., Truxillo, D. M., & Tucker, J. S. (2007). Newcomer adjustment during organizational socialization: A meta-analytic review of antecedents, outcomes, and methods. Journal of Applied Psychology, 92(3), 707–721. https://doi.org/10.1037/0021-9010.92.3.707
Bauer, T. N., Perrot, S., Liden, R. C., & Erdogan, B. (2019). Understanding the consequences of newcomer proactive behaviors: The moderating contextual role of servant leadership. Journal of Vocational Behavior, 112, 356–368. https://doi.org/10.1016/j.jvb.2019.05.001
Bolino, M. C., Turnley, W. H., & Anderson, H. J. (2016). The dark side of proactive behavior: When being proactive may hurt oneself, others, or the organization. In S. K. Parker & U. K. Bindl, Proactivity at work: Making things happen in organizations (pp. 499-529). Routledge.
Bono, J. E., & Colbert, A. E. (2005). Understanding responses to multi‐source feedback: The role of core self‐evaluations. Personnel Psychology, 58(1), 171-203. https://doi.org/10.1111/j.1744-6570.2005.00633.x
Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311. https://doi.org/10.1037/h0055617
Chang, C.-H. (D.), Ferris, D. L., Johnson, R. E., Rosen, C. C., & Tan, J. A. (2012). Core self-evaluations: A review and evaluation of the literature. Journal of Management, 38(1), 81–128. https://doi.org/10.1177/0149206311419661
Cooper-Thomas, H. D., & Burke, S. E. (2012). Newcomer proactive behavior: Can there be too much of a good thing? In C. Wanberg (Ed.), The Oxford Handbook of Organizational Socialization (pp. 56-77). Oxford University Press.
Cooper-Thomas, H. D., Paterson, N. L., Stadler, M. J., & Saks, A. M. (2014). The relative importance of proactive behaviors and outcomes for predicting newcomer learning, well-being, and work engagement. Journal of Vocational Behavior, 84, 318-331. https://doi.org/10.1016/j.jvb.2014.02.007
Coutts, J. J., & Hayes, A. F. (2023). Questions of value, questions of magnitude: An exploration and application of methods for comparing indirect effects in multiple mediator models. Behavior Research Methods, 55, 3772-3785. https://doi.org/10.3758/s13428-022-01988-0
Crant, J. M., Hu, J., & Jiang, K. (2017). Proactive Personality: A twenty-year review. In S. K. Parker & U. K. Bindl, Proactivity at work: Making things happen in organizations (pp. 193-225). Routledge.
De Stobbeleir, K., De Boeck, G., & Dries, N. (2017). Feedback-seeking behavior: A person environment fit perspective. In S. K. Parker & U. K. Bindl, Proactivity at work: Making things happen in organizations (pp. 23-48). Routledge.
Didion, E., Perello-Marin, M. R., Catala-Perez, D., & Ambrosius, U. (2024) Mapping the organizational socialization and onboarding literature: a bibliometric analysis of the field. Cogent Business & Management, 11(1), 2337957, https://doi.org/10.1080/23311975.2024.2337957
Elliot, A. J., & Thrash, T. M. (2002). Approach-avoidance motivation in personality: Approach and avoidance temperaments and goals. Journal of Personality and Social Psychology, 82(5), 804–818. https://doi.org/10.1037/0022-3514.82.5.804
Ellis, A. M., Nifadkar, S. S., Bauer, T. N., & Erdogan, B. (2017). Newcomer adjustment: Examining the role of managers' perception of newcomer proactive behavior during organizational socialization. Journal of Applied Psychology, 102(6), 993-1001. https://doi.org/10.1037/apl0000201
Fang, R., McAllister, D. J., & Duffy, M. K. (2017). Down but not out: Newcomers can compensate for low vertical access with strong horizontal ties and favorable core self‐evaluations. Personnel Psychology, 70(3), 517–555. https://doi.org/10.1111/peps.12177
Gruman, J. A., Saks, A. M., & Zweig, D. I. (2006). Organizational socialization tactics and newcomer proactive behaviors: An integrative study. Journal of Vocational Behavior, 69, 90–104. https://doi.org/10.1016/j.jvb.2006.03.001
Harris, L., Cooper-Thomas, H., Smith, P., & Cheung, G. W. (2022). Influence of relational learning and job autonomy in associations between social capital resources and newcomer adjustment: a moderated mediation study. Career Development International, 27 (6/7), 566-583. https://doi.org/10.1108/CDI-02-2022-0038
Hayes, A. F. (2018). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach (2nd Ed.). The Guilford Press.
Heggestad, E. D., Scheaf, D. J., Banks, G. C., Monroe Hausfeld, M., Tonidandel, S., & Williams, E. B. (2019). Scale adaptation in organizational science research: A review and best-practice recommendations. Journal of Management, 45(6), 2596–2627. https://doi.org/10.1177/0149206319850280
Hsieh, H. H., & Huang, J. T. (2017). Core self-evaluations and job and life satisfaction: The mediating and moderated mediating role of job insecurity. Journal of Psychology, 151(3), 282-298. https://doi.org/10.1080/00223980.2016.1270888
Hurst C., Kammeyer-Mueller J.D., & Livingston, B. A. (2012). The odd one out: How newcomers who are different become adjusted. In C Wanberg (Ed.), Frontiers of organizational socialization: 115-138. Oxford University Press.
Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits—self-esteem, generalized self-efficacy, locus of control, and emotional stability—with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology, 86(1), 80. https://doi.org/10.1037/0021-9010.86.1.80
Judge, T. A., & Kammeyer-Mueller, J. D. (2011). Implications of core self-evaluations for a changing organizational context. Human Resource Management Review, 21(4), 331–341. https://doi.org/10.1016/j.hrmr.2010.10.003
Judge, T. A., Erez, A., Bono, J. E., & Thoresen, C. J. (2003). The core self-evaluations scale: Development of a measure. Personnel Psychology, 56(2), 303-331. https://doi.org/10.1111/j.1744-6570.2003.tb00152.x
Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology, 83(1), 17–34. https://doi.org/10.1037/0021-9010.83.1.17
Judge, T. A., Weiss, H. M., Kammeyer-Mueller, J. D., & Hulin, C. L. (2017). Job attitudes, job satisfaction, and job affect: A century of continuity and of change. Journal of Applied Psychology, 102(3), 356–374. https://doi.org/10.1037/apl0000181
Judge, T. A., Zhang, S. C., & Glerum, D. R. (2021). Job satisfaction. In V. I. Sessa & N. A. Bowling (Eds), Essentials of job attitudes and other workplace psychological constructs (pp. 207–241). Routledge.
Kammeyer-Mueller, J. D., Rubenstein, A. L., & Barnes, T. S. (2024). The role of attitudes in work behavior. Annual Review of Organizational Psychology and Organizational Behavior, 11, 221-250. https://doi.org/10.1146/annurev-orgpsych-101022-101333
Kammeyer-Mueller, J. D., & Wanberg, C. R. (2003). Unwrapping the organizational entry process: Disentangling multiple antecedents and their pathways to adjustment. Journal of Applied Psychology, 88(5), 779–794. https://doi.org/10.1037/0021-9010.88.5.779
Kim, T.-Y., Cable, D. M., & Kim, S.-P. (2005). Socialization tactics, employee proactivity, and person-organization fit. Journal of Applied Psychology, 90(2), 232–241. https://doi.org/10.1037/0021-9010.90.2.232
Lemelle, C. J., & Scielzo, S. A. (2012). How you feel about yourself can affect how you feel about your job: A meta-analysis examining the relationship of core self-evaluations and job satisfaction. Journal of Business Diversity, 12(3), 116-133.
Liu, J., Lee, A., Li, X., & Li, C.-R. (2021). The role of change in the relationships between leader-member exchange/coworker exchange and newcomer performance: A latent growth modeling approach. Frontiers in Psychology, 12, 600712. https://doi.org/10.3389/fpsyg.2021.600712
Martins, M., Araújo, A. M., & Almeida, L. S. (2015). Personalidade e bem-estar subjetivo na excelência profissional: Validação de escalas junto de gestores portugueses. Revista E-Psi, 5(2), 86-102.
Miao, C., Humphrey, R. H., & Qian, S. (2017). A meta-analysis of emotional intelligence effects on job satisfaction mediated by job resources, and a test of moderators. Personality and Individual Differences, 116, 281–288. http://doi.org/10.1016/j.paid.2017.04.031
Preacher, K. J., & Kelley, K. (2011). Effect size measures for mediation models: Quantitative strategies for communicating indirect effects. Psychological Methods, 16(2), 93–115. https://doi.org/10.1037/a0022658
Rodrigues, N. M., & Rebelo, T. M. (2022a). Linking trait-emotional intelligence and citizenship performance in a high-complexity job: Examining its predictive validity and the mediating effect of job satisfaction. Revista Psicologia: Organizações & Trabalho (rPOT), 22(2), 1953-1961. https://doi.org/10.5935/rpot/2022.2.22480
Rodrigues, N., & Rebelo, T. M. (2021). Unfolding the impact of trait emotional intelligence facets and co-worker trust on task performance. Revista Brasileira de Gestão de Negócios, 23(3), 470-487. https://doi.org/10.7819/rbgn.v23i3.4111
Rodrigues, N., Rebelo, T. M. (2022b). The bandwidth dilemma applied to trait emotional intelligence: Comparing the contribution of emotional intelligence factor with its facets for predicting global job satisfaction. Current Psychology, 41(4), 2218-2226. https://doi.org/10.1007/s12144-020-00740-1
Rodrigues, P., & Rodrigues, N. (2023). Predicting well-being at work during Covid-19: Examining the incremental validity of core self-evaluations and the mediating effect of perceived strengths use. PSICOLOGIA. https://doi.org/10.17575/psicologia.1868
Preacher, K. J., & Kelley, K. (2011). Effect size measures for mediation models: Quantitative strategies for communicating indirect effects. Psychological Methods, 16(2), 93–115. http://doi.org/10.1037/a0022658
Saks, A. M., & Gruman, J. A. (2012). Getting newcomers on-board: A review of socialization practices and introduction to socialization resources theory. In C. Wanberg (Ed.), The Oxford handbook of organizational socialization (pp.27-55). Oxford University Press.
Saks, A. M., & Gruman, J. A. (2014). Making organizations more effective through organizational socialization. Journal of Organizational Effectiveness: People and Performance, 1, 261-280. https://doi.org/10.1108/joepp-07-2014-0036
Saks, A. M., Gruman, J. A., & Cooper-Thomas, H. D. (2011). The neglected role of proactive behavior and outcomes in newcomer socialization. Journal of Vocational Behavior, 79, 36–46. https://doi.org/10.1016/j.jvb.2010.12.007
Song, Y., Liu, Y., Shi, J., & Wang, M. (2017). Use of proactive socialization tactics and socialization outcomes: A latent growth modeling approach to understanding newcomer socialization process. Academy of Management Discoveries, 3(1), 42-63. https://doi.org/10.5465/amd.2014.0142
Steel, P., Schmidt, J., Bosco, F., & Uggerslev, K. (2018). The effects of personality on job satisfaction and life satisfaction: A meta-analytic investigation accounting for bandwidth–fidelity and commensurability. Human Relations, 72(2), 217-247. https://doi.org/10.1177/0018726718771465
Swann, W. Jr. (2012). Self-verification theory. In P.A. Lange, A. W. Kruglanski, & E. T. Higgins, Handbook of theories of social psychology (pp.27-42). SAGE.
Wanberg, C. R., & Choi, Y. (2012). Moving forward: Next steps for advancing the research and practice of employee socialization. In C. Wanberg (Ed.), The Oxford handbook of organizational socialization (339-346). Oxford University Press.
Wanberg, C. R., & Kammeyer-Mueller, J. D. (2000). Predictors and outcomes of proactivity in the socialization process. Journal of Applied Psychology, 85(3), 373-385. https://doi.org/10.1037/0021-9010.85.3.373
Yan, X., Su, J., Wen, Z., & Luo, Z. (2019). The role of work engagement on the relationship between personality and job satisfaction in Chinese nurses. Current Psychology: A Journal for Diverse Perspectives on Diverse Psychological Issues, 38(3), 873–878. https://doi.org/10.1007/s12144-017-9667-8
Yi-Feng Chen, N., Crant, J. M., Wang, N., Kou, Y., Qin, Y., Yu, J., & Sun, R. (2021). When there is a will there is a way: The role of proactive personality in combating COVID-19. Journal of Applied Psychology, 106(2), 199–213. http://doi.org/10.1037/apl0000865
Yu, K. Y., & Davis, H. M. (2016). Autonomy's impact on newcomer proactive behaviour and socialization: A needs-supplies fit perspective. Journal of Occupational and Organizational Psychology, 89(1), 172-197. http://doi.org/10.1111/joop.12116
Zhao, T., Liu, J., Zawacki, A. M., Michel, J. S., & Li, H. (2022). The effects of newcomer proactive behaviours on socialization outcomes: A meta‐analysis. Journal of Occupational and Organizational Psychology, 96(1), 1–32. https://doi.org/10.1111/joop.12407
Zhou, L., Park, J., Kammeyer-Mueller, J. D., Shah, P. P., & Campbell, E. M. (2022). Rookies connected: Interpersonal relationships among newcomers, newcomer adjustment processes, and socialization outcomes. Journal of Applied Psychology, 107(3), 370–388. https://doi.org/10.1037/apl0000894
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2024 Nuno Rodrigues

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.
Revista CES Psicología ISSN 2011 3080
Facultad de Psicología, Universidad CES Primera edición 2008. Última actualización Mayo 29 de 2024. Todos los derechos reservados. Hecho el depósito legal que exige la ley.
Se autoriza la reproducción total o parcial de los artículos citando la fuente y el autor. This publication may be reproduced by mentioning the source and the authors.

